Shipping policy

FREE PICKUP IN OAMARU, South Island NZ

Pickup by arrangement or pop in during shop hours to collect.

STANDARD NZ- SHIPPING

$10.99 urban   SOUTH ISLAND

$12.99 urban NORTH ISLAND

$16.99 RURAL NZ-wide

These rates cover delivery costs. We subsidise the costs of packaging and handling and don’t ask you to cover those. We also provide giftwrapping free of charge. 

Anything deemed precious or fragile is carefully packaged and sent in a box with great protection and care. 

OVERSIZE

Some larger or very fragile or unusually shaped objects class as oversize.

$40 urban  |  $50 rural

OVERSIZE ++

Some extremely large or very fragile or unusually shaped objects class as oversize ++

$50 urban  |  $60 rural

We can also customise a delivery quote with you if needed.

INTERNATIONAL

These rates are an indication only and subject to change. Please add to cart to see current rates or contact for a specific quote for your purchase & delivery address

Australia $65 Courier - recommended (For orders under $340 value. Delivery 4-6 business days)

Australia $120 Courier - recommended (For orders over $340 value. Loss/damage insurance up to $2000, delivery 4-6 business days)

Australia $49 Tracked (insured up to $250 NZD)

Australia $89 Tracked (insured over $250 NZD)

For other worldwide destinations, we can arrange a delivery quote for you, please contact to arrange hello@incdesignstore.co.nz

Please note for international deliveries, you may be required to pay additional duties or taxes on arrival.

PLEASE NOTE:

  • The greatest care is taken in parcelling up your special items to send them to you.
  • Local pick-up is welcome! Choosing to send items can be a risk, particularly if goods are fragile. If you're able to collect your purchases, this is ideal.
  • For shipping of very fragile or oversize items, extra cost is built into the flat shipping rate to cover handling, packaging and delivery costs. We will take the best care to package it safely for transit for you.
  • We use a variety of courier services, with expected delivery timeframes of 2-3 days after dispatch.
  • If you need an item to arrive by a set date, please contact first to make arrangements. Please know this is a small, family-run business, and timeframes can be slower during school holidays for example. 
  • We use recycled cartons and packaging materials for dispatching orders as much as possible and ask that you recycle them again too.

Because of the nature of the wide and varied creative items we represent, shipping arrangements may be flexible too. If you have queries about shipping timeframes, costs or services, please contact hello@incdesignstore.co.nz